Help Center
FYTA Beam & Hub
Is there an instruction manual for the FYTA Beam, Hub & Soil Test pH Kit?
How to set up the FYTA Beam?
1. Please go to the plant profile
2. Click on "FYTA Beam" on the left under the photo,
3. Select "Add beam
4. Then simply go through the onboarding process.
Repeat steps 1-4 with other plants & sensors
You can also find everything in detail in our operating instructions:
How does the damn battery compartment open?
Yes, the battery compartment is tricky. But it is bombproof! And fortunately, you don't have to do that often. The trick is a push-turn motion:
- The direction of rotation of the lid is unusual for European standards. Ie to open the compartment you turn to the right, to close it to the left.
- Gently press the lid onto the compartment as you rotate.
- Important: the compartment only turns about one centimeter to the right to open, then you can already remove the lid.
My Beam did not pair. And now?
Please first check whether you have downloaded the latest version of the app.
Check that all permissions are granted and Bluetooth is active.
You don't need to reinsert the battery for this. To pair, simply press the button on the neck of the Beam when the pairing prompt appears. If that doesn't work, please contact us at hello@fyta.de.
(with information about your smartphone. This helps)
What do the colors of the LEDs mean on the Beam & Hub.
Blue: Firmware update
Beam flashing green. Pairing mode
Beam flashing red: Battery low, please change
Hub green: Pairing mode or no connection to Wi-Fi or Internet
My Beam is blue and won't pair.
If the blue LED is lit, the sensor is in DFU mode. The app automatically detects this, if it's open and in the foreground, and then repairs the sensor.
To do this, please open the app again and bring it close to the sensor and wait a while.
How to set up the hub?
To set up the Hub, please click the + sign in the top right corner of the garden view. Then go through the Hub onboarding process.
Important: Once the hub is connected, nothing else needs to be done. The sensors will automatically send data to the nearest hub once an hour.
After the data has been sent to the WiFi Hub for the first time (after about 1 hour), a WiFi symbol will appear in the plant profiles.
The hub is not sending data
Sometimes it can happen that even after setting up the hub is not connected to the Internet.
To resolve the issue, please follow these steps:
- remove the hub from your garden (top right the 3 dots and then edit hub)
- unplug the USB-C cable from the hub
-Hold down the button on the bottom of the hub and plug the USB-C cable back in
- the hub flashes red and is reset
- set up the hub again in the garden
How do I connect the FYTA Beams to the hub?
Not at all. Pairing devices with each other is very 2018. Our FYTA Beams always dynamically connect to the nearest hub, once an hour.
After the Beams send data to the Wi-Fi Hub for the first time, a Wi-Fi symbol will appear in the plant profiles. This can take about an hour the first time.
Which battery is in the FYTA Beam?
How long is the battery life of the FYTA Beam?
Can the FYTA Beam really save my plants?
Do I need a FYTA Beam for each plant?
Does the FYTA Beam detect waterlogging?
Does the FYTA Beam also work for orchids?
What is the FYTA Hub? And do I need it?
How many FYTA Beams can I connect to one hub?
Can the hub be connected to 5GHz Wi-Fi?
Can multiple hubs be used simultaneously?
Why do the sensors show different values when they are all in the same pot
The Beam does not measure humidity or constantly displays 100%.
FYTA APP
In which languages do you offer the app?
How much does the app cost?
Can Photo ID also recognize outdoor plants?
Why do you do so many updates???
My plant is not recognized, what now?
Is the FYTA app available for Android and iOS?
What do the symbols on the plants mean?
Why does the app need location permission? (Android)
Why do I see the hourglass but no analyses yet?
SHOP & SHIPPING
Do you also ship outside the EU?
Is the FYTA Beam also available in wholesale?
INSIDE FYTA
Since when has FYTA existed and who is behind it?
Who is my contact person for collabs or press activities?
Where can I contact you if I would like to work with you?
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QuestionWhat is the button on the Beam/Hub for?
Beam: pairing mode
Hub: reset
What battery is in the FYTA Beam?
The battery is a commercially available CR2032 lithium coin cell
What is the battery life of the FYTA Beam?
That depends on several factors. Under normal circumstances, the battery lasts 1-2 years and is additionally supported by the solar cell. However, the runtime decreases with frequent use of the live mode or in a cold environment.
Can the FYTA Beam really save my plants?
There's no guarantee that the FYTA Beam will save all your plants. Plants are complex creatures that need more than light, water, fertilizer, and heat. But the FYTA Beam will help you better understand your plants and their needs.
It's best to think of the FYTA Beam as a kind of fitness tracker that not only provides you with health information but also encourages you to establish healthy habits.
That's roughly how the FYTA Beam works. Only for plants 😎
Do I need a FYTA Beam for each plant?
Theoretically, yes. The FYTA Beam continuously measures and analyzes the data for a single plant. However, you have the option of moving the FYTA Beam from one plant to the next for quick tests. There's a special feature in the app that simplifies this process. This allows you to at least quickly check whether a plant is lacking water or what the current conditions are. Alternatively, you can rotate the FYTA Beam between your plants every week. However, it's best if the beam remains in the plant.
Does the FYTA Beam detect waterlogging?
no The FYTA Beam determines the moisture in the entire pot area. Since waterlogging is usually caused by overwatering, the FYTA Beam warns you before it even occurs. For an accurate measurement, it is important that you adjust the length of the stick to the height of the pot.
Does the FYTA Beam also work for orchids?
Yes.
What is the FYTA Hub? And do I need it?
That depends on your needs. You can easily connect the FYTA Beams via Bluetooth. However, the number of sensors in a pure Bluetooth configuration affects usability: To retrieve the data without a hub, you have to open the app near the beams. The more beams are together and the less often you open the app, the longer the data download takes. With a Wi-Fi hub, the data is read from the beams every hour and the evaluations are sent to you automatically.
How many FYTA Beams can I connect to a hub?
As long as the FYTA Beams are within Bluetooth range of the hub, you can have as many as you want. It's true.
Can the hub be connected to 5GHz WiFi?
No, unfortunately not at the moment.
Can you use multiple hubs at the same time?
Yes, of course, multiple hubs can be used simultaneously to increase coverage.
Why do the sensors show different values when they are all in the same pot
Due to the measurement method, the sensors interfere when they are in a pot. The plant profile must also match so that the evaluations are identical.
The Beam does not measure humidity or constantly displays 100%.
This problem (zero readings or consistently flat readings) sometimes occurs when the rods don't make good contact with the beam. Unfortunately, this can happen and is due to the fact that the rods are replaceable. It's similar to what happens with a computer monitor when the cable isn't properly connected.
Here's how to fix the problem:
- Please take the battery
- Press lightly with your finger on the lower battery contact so that the circuit board slides downwards.
- Insert battery
- Unscrew the rods and screw them back in firmly. Make sure the washers are positioned correctly. You can also use small pliers.
- Then gently tap the beam with the rods on the table a few times.
- Take a metal object and place it on both legs of the beam.
- Perform the ground calibration
- Check the values in live mode. You should get a value close to 75-80% (or 100% for mineral substrates).
- If not, repeat the process and adjust the rods slightly.
- Put the stakes back into the ground, activate live mode and check the value again.
FYTA App
In which languages do you offer the app?
The FYTA app is currently available in German and English. Language settings can be changed in the settings.
What does the app cost?
Nothing. Nada. Rien.
Can the Photo ID also recognize outdoor plants?
But yes! Try it out! :)
Why do you do so many updates???
Because we want to get better! We currently release new app and firmware updates every two to three weeks. Since we launched in mid-June 2022, we are currently finding out together with you what we can improve. And we keep finding new bugs and still have a lot of great ideas. We make frequent updates so you don't have to wait for things to work better. In a few months things will certainly calm down a bit.
My plant is not recognized, now what?
We have several thousand plants in our database. However, it may happen that we don't yet have a plant in the database. If yours isn't there, you can send us a quick message in the app, and we'll add it directly to our next update. In the meantime, we'll assign your plant stats from the same plant family.
What do the symbols on the plants mean?
- green face : the plant is doing well
- red exclamation mark : the plant needs help/care
- Bell with Z : a muted parameter is not in the optimal range
- Hourglass : the first analysis is still running
Why does the app need location permission? (Android)
Since communication between the app and the sensor takes place via Bluetooth, the app must be allowed to detect nearby devices. Depending on the Android version, this may require sharing the location, as this is linked to the detection of nearby devices.
Why do I see the hourglass but no analyses yet?
Depending on the measured value, the first complete analysis takes up to 24 hours after setting up the FYTA Beam.
Moisture is usually available after just 3 hours.
Since a full day is needed to calculate the daylight integral, this takes the longest.
Shop & Shipping
Do you also ship outside the EU?
Yes, we also deliver outside the EU to almost all European countries.
Is the FYTA Beam also available in wholesale?
Yes of course! Just write an email to: hello@fyta.de
Inside FYTA
How long has FYTA been around and who is behind it?
FYTA was founded in 2018. The co-founders are Claudia Nassif, Sylvie Basler and Alex Schmitt.
Who is my contact for collabs or press activities?
The best way to contact us is by email: hello@fyta.de. We look forward to your inquiry!
Where can I get in touch if I want to work with you?
Are you interested in becoming part of our wonderful team? Yay! We are happy! Just send us a CV and a meaningful cover letter to hello@fyta.de. Your contact person in this case is Claudia.